Road to healthcare professional’s burnout: poor empathy and impaired work ability, are they cause or effect?

Authors

  • Alija Sadiković Department of Radiology and Nuclear Medicine, University Clinical Center Tuzla, Tuzla, Bosnia and Herzegovina https://orcid.org/0000-0002-2434-1761
  • Azra Kurtić Department of Psychology of Communication, Faculty of Medicine, University of Tuzla, Tuzla, Bosnia and Herzegovina https://orcid.org/0000-0002-8763-5775
  • Olivera Sadiković Center for Palliative Care and Pain Treatment, University Clinical Center Tuzla, Tuzla, Bosnia and Herzegovina
  • Maida Mulić Department of Social Medicine, Faculty of Medicine, University of Tuzla, Tuzla, Bosnia and Herzegovina https://orcid.org/0000-0002-9734-4349
  • Amela Džubur- Alić Department of Public Health, Faculty of Medicine, University of Sarajevo, Sarajevo, Bosnia and Herzegovina
  • Munib Smajović Faculty of Health Studies, University of Sarajevo, Sarajevo, Bosnia and Herzegovina
  • Arzija Pašalić Faculty of Health Studies, University of Sarajevo, Sarajevo, Bosnia and Herzegovina

DOI:

https://doi.org/10.17532/jhsci.2019.884

Keywords:

intensive care, empathy, workability, stress, burnout

Abstract

Introduction: Occupational stress is inevitable, but prolonged and intense can lead to serious health problems. Neglecting this significant aspect of work and inadequate treatment of the first indicators results in the reduced working capacity of healthcare professionals.

Material and methods: Assessing working conditions of 100 healthcare professionals regarding stress impact on empathy and workability was the primary goal of this study. A survey was conducted to identify differences between work in intensive care units and other clinical departments all related to empathy, workability, and stress perceiving to determine what is a better predictor of workability.

Results: In the research group “intensive care units”, significantly lower empathy quotients, poorer workability, and different stressors were registered compared to research groups named “other departments”.

Conclusion: The main conclusion of the study states different dynamics in the working environment of intensive care units compared to other departments that could potentially harm the personal capacity of healthcare professionals. 


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Published

31.08.2019

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Section

Research articles

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How to Cite

1.
Road to healthcare professional’s burnout: poor empathy and impaired work ability, are they cause or effect?. JHSCI [Internet]. 2019 Aug. 31 [cited 2024 Oct. 4];9(2):99-107. Available from: https://www.jhsci.ba/ojs/index.php/jhsci/article/view/884